Rented a unit over the weekend. Vickie was very professional and courteous. She made sure that all of my questions were answered in a polite and friendly manner. I will recommend Store it All Storage to all of my friends and family. Vickie is a true asset.
My husband and I rented a storage unit to hold our belongings from October 7, 2016 until we closed on our house on October 15, 2016. At that time, we paid an entire month’s fee. We hired a moving company and moved our belongings into the unit temporarily on October 7, 2016. All of the belongings were removed from it and the lock was removed from the unit on Wednesday, October 15, 2016. This was witnessed by multiple employees of the moving company we hired as well as my husband, myself, and my parents. I called on the morning of November 1, 2016 and did not get any answer and so I left a message on their answering machine stating that the storage unit was empty and was not needed for the month of November. An employee Marie contacted my husband on November 2, 2015 regarding my message to cancel the unit for November told him that there was a lock on the unit still and that she was charging him for the entire month of November. We did not know what she was talking about as we had removed the lock when we had removed our belongings so that we would not have to make a second trip there, but nevertheless, we drove over and confirmed that there was no lock on the unit.
NEVER RENT FROM HERE!!! Don't let the low prices fool you. The owner is an absolute nut job! We moved out and informed them. When we informed them on the first of the month that we were moving out, they made us pay the whole month or they wouldn't let us into our unit. Now the owner is calling us TWO MONTHS later and telling me I owe her the past two months rent because I "never told anyone I moved out."
I have rented storage units in the past while moving and have never had such a negative experience. The employee Marie has continued to call and e-mail my husband and myself harassing us and stating that she was has locked the unit (which is empty and no longer needed) and demanding we pay for November (despite the fact that we do not need it nor was it used during that month) and pay her late fees. She is incredibly unprofessional, rude, and perhaps even mentally unstable. I will be contacting BBB and Consumer Affairs regarding this issue. Do not use! There are many other storage units available nearby!
Secure access. Courteous staff. Reasonable rates. Would recommend to anyone who is looking for storage.
Horrible customer service!! We went to empty our unit and had to throw away high price point items like car seats and strollers because of mold. I informed the owner and she was extremely rude and said that it was not their problem and mold isn't covered. No compassion whatsoever just harshness and blaming me. I put all my items in there dry and expected them to remain in good use. For the price we paid each month it's ridiculous that our items would be damaged. I urge anyone looking for a storage unit to go somewhere else. It's really not worth the headache. They also have problems with mice since we found them dead and the droppings in the unit when we were vacating. If I could I would have given this place zero stars!!
Store It All Self Storage Barnegat is a US Moving Company based in Barnegat Township, New Jersey. Store It All Self Storage Barnegat is located at 85 S Main St, Barnegat, NJ 08005, USA.
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